🛟 SynoPosture - Support
Last updated: April 2026
Thank you for using SynoPosture — a real-time posture awareness app powered by compatible AirPods motion data.
This page provides help, troubleshooting steps, compatible device notes, privacy links, and contact information for App Store users.
🛟 Quick Support
For bug reports, feedback, or feature requests, please reach out:
When you contact support, include your iPhone model, iOS version, headphone model, Apple Watch model if used, and a short description of the issue.
❓ Common Questions
1. My AirPods are connected, but posture does not update
- Confirm Bluetooth is enabled and the headphones are connected to the same iPhone.
- Open SynoPosture after the headphones are connected.
- If values do not move, disconnect and reconnect the headphones, then relaunch the app.
- Motion data availability depends on the specific headphone model and Apple's CoreMotion support.
2. 📡 The app says no device is connected
- Keep the supported headphones in use, not only nearby.